Shenzhen Tnew Power Technology
FAQ
We list below the most frequently asked questions. Please don't hesitate to contact us if you have any other questions.
Q1. Who are we?
We are a leading supplier specialized in Low Speed Electric Cars, including electric vintage cars, electric sightseeing cars, electric golf carts, mini electric delivery carts etc. We have been engaged in exporting electric vehicles all over the world for more than 11 years.
Q2. Can you produce according to my requirements?
Yes, We can upgrade the motors,controllers,batteries,and can offer multiple body styles,colors,seats etc to meet or even exceed your expectation.
Q3. Do you test all your goods before delivery?
Yes, we have 100% test for each electric cart during production and double test before shipment.
Q4. What is your warranty term?
We provide 1 year warranty for the whole cart including the body, chassis, motor, controller, battery and charger.
Q5. How about your delivery time?
Usually it takes about 15 working days to complete production after receiving your deposit.
Q6. What is your terms of packing?
Generally, we pack in containers with bubble foam and iron frame.
Q7. What is your terms of payment?
T/T 30% as deposit, and 70% before delivery.
Q8. Do you provide after service spare parts?
Yes, we provide all the spare parts to our vehicles.
Q9. Do you provide technical support?
Yes, we provide technical support by email and phone.
Q10. What are your terms to be your agent/dealer in my country?
We look forward to long-term partnership. Email info@tnewpower.com or call us at 0086 15367627611 for further discussion, please.
Q11. What benefits do you provide to your clients?
- 11 years EV Expertise;
- Professional R&D team;
- Special customization;
- High quality products at competitive factory prices;
- One year warranty;
- Life-time spare parts supply;
- Considerate and professional customer service.
TNEW POWER
Every electric car from Tnew Power is manufactured to the highest quality standard.
Company: Shenzhen Tnew Power Technology Co.,Ltd.
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